Shipping Policy

Shipping Destinations

We currently ship only within the United States. Orders with shipping addresses outside the United States cannot be processed through our online store.

Order Processing

Orders are typically processed within 2–3 business days (excluding weekends and holidays) after your order has been placed.

Once your order has shipped, you will receive a shipping confirmation email with tracking information.

Shipping Rates

We offer free shipping on qualifying orders that meet the minimum purchase amount displayed at checkout.

For orders below the free shipping threshold, a flat-rate shipping fee will be applied. All applicable shipping charges are displayed during checkout before you complete your purchase.

Delivery

Estimated delivery times may vary depending on your location and carrier operations. While we make every effort to deliver your order as quickly as possible, delivery dates cannot be guaranteed.

Please ensure that your shipping address is complete and accurate before placing your order. We are not responsible for delays or delivery issues resulting from incorrect or incomplete shipping information.

Order Tracking

After your order has shipped, you will receive an email containing your tracking number. Please allow up to 48 hours for the tracking information to become available.

If you have not received your order within 7 business days after receiving your shipping confirmation email, please contact us at info@oculussurgical.com and include your name and order number.

Questions

If you have any questions regarding shipping, please contact us at:

Email: info@oculussurgical.com